Project Overview:

Website Support & Maintenance ensures that your website continues to perform at its best long after launch. A website is never a finished product - it requires care, updates, and monitoring to remain secure, reliable, and aligned with your evolving business needs. By combining proactive monitoring, technical updates, and responsive support, this service provides peace of mind, knowing your digital presence is always up-to-date and fully supported.

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Objectives:

1. Keep your website secure, stable, and performing smoothly.
2. Apply regular updates to ensure compatibility with new technologies.
3. Monitor for potential issues and resolve them proactively.
4. Provide technical support and guidance as your business grows.
5. Ensure long-term scalability and reliability through continuous improvements.

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Scope of Work:

With a proactive approach and dedication to reliability, I ensure your website is cared for at every stage. Key areas include:

• Regular Updates:
  Using Webflow CMS updates, Shopify updates, or plugin management tools (where applicable), I keep your platform aligned with the latest technology. Updates are tested before deployment to avoid compatibility issues or downtime.
• Security Monitoring:
  I implement monitoring through Webflow and server-side firewalls to detect and block malicious activity. Regular SSL checks, malware scans, and backup systems keep your site protected and easily restorable if needed.
• Performance Optimization:
  Leveraging Google PageSpeed Insights, GTmetrix, and Webflow’s built-in optimization tools, I continuously improve load times, compress images, fine-tune scripts, and ensure smooth performance across devices.
• Issue Resolution:
  When issues arise, I use diagnostic tools such as BrowserStack, Lighthouse, and real-time error logs to troubleshoot and resolve problems quickly. My goal is minimal downtime and immediate fixes to keep your site fully operational.
• Feature Enhancements:
  As your business evolves, I integrate new features using third-party APIs, Zapier automations, or platform-native upgrades. This ensures your website keeps up with new tools and functionalities without requiring a full rebuild.
• Ongoing Support:
  With communication channels like Slack, email support, or ticketing systems, I stay available for technical assistance, consultations, or guidance. Whether it’s a small update or a strategic change, I provide responsive and reliable support.

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Support & Maintenance provides ongoing care for your website, keeping it secure, reliable, and ready to grow with your business. Through regular updates, advanced security monitoring, performance tuning, and continuous improvements - supported by industry-leading tools - I ensure your digital presence always performs at its best while giving you peace of mind.